Nokia India — irresponsible response from customer care

Divya Jandhyala

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

In the 10 months i have purchased this mobile, it has been with the customer centre for almost 2 months. Several damages with the charging and display units of phone, still there is no proper response regarding the utility of phone.

And also the rude behaviour of the service members adds to that

The below attached photo is something that happened immediately the next day after changing the motherboard of the pho ne

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nokia India customer support has been notified about the posted complaint.

Apr 19, 2019

Updated by Divya Jandhyala Details

Nokia 7+

1st problem - earpiece damage
2nd problem- earphone damage
3rd problem - battery problem
4th problem - battery problem repeat
Now the motherboard of the phone is replaced
5th problem - front camera damage observed immediately after the next day the motherboard is replaced