Nokia India — irresponsible response from customer care

 
1 Review
Hyderabad, Hyderabad District, Andhra Pradesh, India
 Divya Jandhyala on Apr 19, 2019
In the 10 months i have purchased this mobile, it has been with the customer centre for almost 2 months. Several damages with the charging and display units of phone, still there is no proper response regarding the utility of phone.

And also the rude behaviour of the service members adds to that

The below attached photo is something that happened immediately the next day after changing the motherboard of the pho ne

irresponsible response from customer care

Complaint Status


[Apr 20, 2019] Nokia India customer support has been notified about the posted complaint.
Updated by Divya Jandhyala, Apr 19, 2019
Details

Nokia 7+

1st problem - earpiece damage
2nd problem- earphone damage
3rd problem - battery problem
4th problem - battery problem repeat
Now the motherboard of the phone is replaced
5th problem - front camera damage observed immediately after the next day the motherboard is replaced
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    3%
    Complaints
    5766
    Pending
    384
    Resolved
    44
    phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    location
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    Nokia India - irresponsible response from customer care