Nokia India — Lumia 1520/ repair at nokia care

Address:Gurgaon, Haryana, 122001

My calling Mic and "back Button" Light and "Home Button" lights were faulty.
so i reached Nokia care Gurugram. they told me that the whole part will be changed and it will cost INR 8999. i asked them to go ahead. after a some days i got a call that my phone has been repaired. but when i checked it in front of the Nokia care employee it was still faulty. so they asked me to wait for some more days. after some days i got a cal that my phone gas been sent to Head Quarter Delhi. Still after that i was informed that my phone will not be repaired cause its not supporting the parts. they asked me to downgrade to windows 8. but when i got my phone back there was no network and the PC did not recognize the phone with any cable on any PC. i tried every method on Youtube but nothings working to get it recognized. So that i can down grade my phone through "windows device recovery tool".

so my point is they actually bricked my phone further instead of repairing it.
so what now?
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Purchased
Nokia 5130 XpressMusic New and Imported with box and charger Rs 1600/- only Red
and it is found to be defective as its hardware is way loose, its screen is bulging out, its keypad is loose, rim of the phone comes out, and this phone has a tendency to break into fragments once it falls.

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