Nokia India — Lumia 640 XL

Address:

Hisar, Haryana, 125001

Dear Sir,

I bought a mobile of Nokia ( Nokia Lumia 640 XL ) one year ago .
As they give the guaranty period of one year . In this one year i gave my mobile many times to service center for many issues.
In this one year my phone get many different issues like call hanging, touch problem, overheating . These problems occurs every after 2 to 3 months .

And all the time i submitted my mobile to service center and they take 15 to 20 days to repair it . After when i get my phone it works well for 2 to 3 months and then again occur some issue..

This time again some issue are there . when i get to service center they are asking for 5000 rs .

The issue is this if i give 5000 every after 3 months how will i manage . I have to pay 30000 every year for maintaining my phone not because of my mistake but due to company issue in product.

If this phone work good at least a year then i have no problem in paying 5000 rs a time to repair it .

so its my humble request to please look into the matter and help me to find out the solution for this

Thanks and Regards
Sandeep Kumar Mishra
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