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[Resolved]  Nokia India — nokia 2.1

Team nokia,

I had purchased 2 units of nokia 2.1 mobiles 14th oct 2018, initially phones performance was good but now both phones are not able to operate at all, the phone performance is below average.

Visited to nokia service center kormanagala near form mall on 10th oct 2019 and asked for solution's so engineer restored the phone by performing factory level phone reset and asked to keep the phone in observation for 24 hours.

Post phone reset also there is no improvements seen in the phone performance. Not even installed any native applications etc and phone is up to date updated so i never seen phone performance doping just after 1 year usage.

We truest brand nokia and we bought these phones but this nokia 2.1 is failure model and very pathetic devices.

We spent huge money for nokia 2.1 and these phones life does not even come for 1 year. Very bad nokia.

Rs. 7100 * 2 devices = 14200 rupees we paid

These both phones are in warranty and i am expecting phone replacements on priority or phones should work like initial days of the phone performance

I am attaching the invoice and imei details so look into this immediately and get these phones replacements.

nokia 2.1
nokia 2.1
nokia 2.1
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Complaint marked as Resolved Oct 12, 2019

Complaint Status


[Oct 12, 2019] Nokia India customer support has been notified about the posted complaint.
Updated by Shanthkumar Nilange Oct 12, 2019
Hi Team,

I did not got the resolution so how come the complaint is mark as resolved.?
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