ADVERTISEMENT

[Resolved]  Nokia India — nokia 2.1

Team nokia,

I had purchased 2 units of nokia 2.1 mobiles 14th oct 2018, initially phones performance was good but now both phones are not able to operate at all, the phone performance is below average.

Visited to nokia service center kormanagala near form mall on 10th oct 2019 and asked for solution's so engineer restored the phone by performing factory level phone reset and asked to keep the phone in observation for 24 hours.

Post phone reset also there is no improvements seen in the phone performance. Not even installed any native applications etc and phone is up to date updated so i never seen phone performance doping just after 1 year usage.

We truest brand nokia and we bought these phones but this nokia 2.1 is failure model and very pathetic devices.

We spent huge money for nokia 2.1 and these phones life does not even come for 1 year. Very bad nokia.

Rs. 7100 * 2 devices = 14200 rupees we paid

These both phones are in warranty and i am expecting phone replacements on priority or phones should work like initial days of the phone performance

I am attaching the invoice and imei details so look into this immediately and get these phones replacements.
nokia 2.1
nokia 2.1
nokia 2.1
Was this information helpful?
No (0)
Yes (0)
Oct 12, 2019
Complaint marked as Resolved 
Oct 12, 2019

Complaint Status

Nokia India customer support has been notified about the posted complaint.
Oct 12, 2019
Updated by Shanthkumar Nilange
Hi Team,

I did not got the resolution so how come the complaint is mark as resolved.?
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Nokia India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7759
    Pending
    0
    Resolved
    3905
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View Full Information
    ADVERTISEMENT