Nokia India — nokia 6.1 plus | |||||
Order number: 36271 I was booked a nokia 6.1 plus on 20th sept 2018 at 12.15 pm and on the same day i tried to cancel the order within 4 hrs after booking, but on nokia web page i found "cancel order" button was disabled and i could not able to cancel the order on web page. So i called customer support for cancellation on same time within 4 hrs after booking. They have taken my complaint and given a ticket number 551465. Whenever i call to customer support i got the feedback that order is in cancellation list and i will get the confirmation within 24 hrs. Every day i call to support and end up with same feedback. These 24 hrs are still not finished? Today is 8th day and same feedback from customer care. This is the worst experience with nokia and so called hmd global. I am expecting some feedback on my order on mail or on phone which is not getting from nokia/hmdglobal. Kindly look into the matter seriously.. Was this information helpful? | |||||
Nokia India customer support has been notified about the posted complaint. | |||||
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Need resolution Immediately.