Nokia India — nokia mobile 6.1 plus.

Address:

M/s Payoja Services , Kachery Road, Infront of Grand Bazar, Kachery Road, Rourkela. Phone No- 0661 2511117, 9437366360, Sundargarh, Odisha, 769012

Dear sir/madam

On dtd. 06..03.19 i had purchased a nokia mobile hand set as per the below details given.

1. Make — nokia

2. Model — 6.1 plus

3. Imei — [protected]

4. Retailer name — fone zone

5. Retailer contact no — [protected]

6. Retailer contact e-mail — [protected]@gmail.com

In this context please note that from the date of purchase i am facing the following problems.

(A) handset auto restart — the handset automatically restarts within one minute. For that i have gone to the retailer point but the retailer ask me to go service centre. I have also gone to your authorise service centre on dt.18.04.19 which is situated at rourkela m/s payoja services, kachery road, infront of grand bazar, kachery road, rourkela. Phone no[protected], [protected]. The service people repaired the set handover to me without any job card. Again i face the same auto restart problem after 2 hour. Again self visited service centre on 22.04.19 & service people informed that the handset needs to be repaired on chargeable basis.

Keeping the above facts in mind it seems the set has a manufacturing defect.

I am enclosing herewith the job card along with the invoice copy.

I therefore request you to kindly return back the above set and ask your retailer to give me higher model of nokia. The differential amount will be paid by me.

I request you to provide me your feedback/comments.


Thanking you

Jogeswar dash

Mob-[protected] / [protected]

E-mail : [protected]@gmail.com