[Resolved] Nokia India — SUFFERING A LOT BY NOKIA CARE CENTER

rushi066

Address:

Chittoor, Andhra Pradesh

I am rushikesh t, I had nokia lumia 525 because of having small software problem I contacted to nokia care center in tirupati (golden mobiles ) in tilak road, I submitted my phone on 2 November 2014 till now 16 Dec they did not handed over my phone to, nearly 46 days when i am calling to them, they switched off their mobile contact, suggest me what i have to do please, my job sheet no is 16920.

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Complaint marked as Resolved

Nokia India customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2014

Ms. Legal Page Writers Customer Care's response Dear Sir We have gone through your complaint. Please send us the details of handset. Write us on : [protected]@filemycase.in We follow the following process to resolve your complaint: A. In the first step our legal team will write a complaint directly to the brand grievance team and ask them to reply quickly. B. In the next step we send an Intimation Letter Before Filing Consumer Complaint/Notice stating the details of your complaint along with the inconvenience caused to you. We ask them to respond to our Notice positively in 15 days else you shall be forced to go to consumer court. C. As a last option, we shall help you in approaching the consumer forum. We will draft the consumer complaint along with affidavit as per proper format. You just have to take printout, sign and get it attested and submit them in the Consumer court. We have resolved many complaints for several customers in the past. Please visit www.filemycase.in For more information you can call us on +91-[protected] Warm Regards, Mohit Popli