Nokia — Non rectification of my mobile phone

 
2 Reviews
Kurnool, Andhra Pradesh, India
 Satwiksharma
Sir, I, S.Satwik of kurnool hereby filing a complaint against the nokia customer care center(anwar customer care).I have gave my nokia c-2 phone for repair before a month in its WARRANTY PERIOD.The phone has been delivered to me after 15 days by taking a amount of 200₹.But the problem of my phone has not been rectified.In case of rectifing it they are now asking for 400₹ again as the phone has no warranty now.I gave them the phone in warranty time but they are only asking for money instead of service.

Complaint Status


[Nov 12, 2013] Nokia customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre - Yes/No

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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    Nokia - Non rectification of my mobile phone