North Bihar Power Distribution Company [NBPDCL] — electricity bill payment issues.

Address:

Samastipur, Bihar, 848504

Dear sir/mam

I am chandra ram, i am consumer of nbpdcl and my customer id mon7922446 and sub-division is mohiuddin nagar, my problem is our area payment collection agent is totally fraud he always collect payment to customer end but not submitted to electricity board and every month electricity bill is generating with due penalty, so who is responsible for this issues. Last bill i was pay by online mode it was is submitted, but june month bill was paying rs.1000 by collection agent it is still showing due no any payment in june month, so who is responsible for that.. So i request to you please resolve my payment issue and take the strict action for collection agent. For you reference i attached june month pay receipt snap.