North Bihar Power Distribution Company [NBPDCL] — online electricity bill has reduced but not paid at north bihar power distribution

Address:	Siwan, Bihar, 841245
Website:	North Bihar Power Distribution

I have paid my north bihar power distribution electricity bill at canara bank, eventually i had received electricity bill seven months ago and surprised to see none of the amount is paid, the current bill amount is summed with previous month amount, as arrears. When i visited to my nearest canara bank branch to update my pass book, there is printed a transaction of 2, 000 rupees with no. 89838127. Inspite of numerous complaints over phone on helpline number 1912 but no action has been taken. Kindly help to resolve the issue asap. The details are given below for your reference.
Name: rafizullah
Consumer id: sw60071
Sub division: mairwa
Mob: [protected]
Pin: 841245
Vill: chandpali
Dist: siwan
26.203199, 84.226769