[Resolved]  Nownaukri.com — Unethical, fake & fradulant business

Address:Gurgaon, Haryana, 122017
Website:www.nownaukri.com

On october 30, 2015 i had received a call on my mobile from mr. akash mukerjee an employee of nownaukri.com, saying that they had got my resume from naukri.com & they have few hot job openings suiting my profile from the companies itc, p&g, amazon. he said that they have direct contact with these company recruiters & these openings shall get closed in a week. further he stated that these companies had reviewed my profile and are interested to interview me.
Mr. akash mukerjee later transferred the call to his senior mr. sachin sharma (recruiter, delhi regional manager) nownaukri.com who had brain washed & pressured me to make series of online payment for an amount of inr xx, xxx/- stating that this is required as per the companies requirement for profile completion & to provide return confirmation to the mentioned companies for interview.

It’s been more than 2 months now & i haven’t received any update from mr. sachin sharma or mr. akash mukerjee or any of the nownaukri team with respect to the mentioned job openings.

Further, i had been doing a daily following call (3 to 4 times) with nownaukri starting from 31 oct 2011 to till date to know the status of my payment for the shared job openings but haven’t received any response.

I had demand nownaukri to do complete refund of my amount. but no response.




For the benefit of those who are victim of nownaukri.com business conduct do not waste your time, effort, money doing followup with the call center team.in stead do format the details about your case & share the details to the mentioned mail ids.

[protected]@vsnl.com
Cp. [protected]@nic.in

The delhi police would register the complaint & shall do investigation.
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May 11, 2017
Complaint marked as Resolved 
Verified Support
Jan 21, 2016
NowNaukri.com Customer Care's response
Sir,
Greetings from NowNaukri.com
Please list your full name and email id. Our support team will try to resolve your issue as soon as possible. We regret the inconvenience.
Thank you
Verified Support
Jan 21, 2016
NowNaukri.com Customer Care's response
Sir,
Greetings from NowNaukri.com!
Please list your full name and email id. Our support team will try to resolve your issue as soon as possible. We regret the inconvenience.
Thank you
Jan 29, 2016
Updated by PraveenBK
Dear NowNaukri Team,

I am BhavaniPraveen & as your entire team is aware right from Mohit, Mansi, Anju, Priya, Aman, Shekar, Rahul, Akash, Karan, Akanksha & Mr. Sachin Sharma. NowNaukri has conducted unethical business by providing fake job details & charging me for the same.

I need refund of my entire amount. I have been making calls everyday & writing mails but haven't got any response.

Need quick closure.

For those who are victim of NowNaukri's fradulant business conduct can file an F.I.R. to the nearest police station & you can not only be entitled for the refund amount, but can also file case for compensation for the time wasted & the trouble created by nownaukri.

Regards,
BhavaniPraveen
Complaint comments 

Comments

Dear Praveen,

Greetings from Naukri.com!

Thank you for writing to us and bringing this to our notice.

We would like to share that “Nownaukri.com” is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

Please feel free to revert in case of any query and we would be happy to help you.
Sir,
Greetings from NowNaukri.com!

Our support team is trying to resolve your issue, we will get in touch with you as soon as we reach the solution. We request you to be patient and have faith in our services.

We regret the inconvenience caused.

Thank you
Sir,
Greetings from NowNaukri.com!

Our support team is trying to resolve your issue, we will get in touch with you as soon as we reach the solution. We request you to be patient and have faith in our services.

We regret the inconvenience caused.

Thank you
NowNaukri Team,

There is no action on my complaint till date. What I get as reply to my complaint is "We regret the inconvenience caused."

Whatever details shared to me from Mr. Sachin Sharma & Mr. Akash Mukerjee seems to be completely fake & fradulent.

I am writing mails & making calls to the entire team of nownaukri, Why there isn't any concrete action taken on this case ?

None of the senior officials have taken up this case seriously. It's been more than 3 months & some of the people at nownaukri are requesting for time & informing me that some of the details shared to me were incorrect.

How can the company officials do such a bigger mistake & troubling the customer all these days ?

All the senior officials of nownaukri are completely unprofessional & are looting customers money.

Have tried reaching the legal team of nownaukri, even they are not responding to the issue.

Regards,
Bhavani Praveen
Dear NowNaukri Team,

Despite my multiple follows, still haven't received any concrete response.

Really disappointed with the kind of customer experience displayed by the team.

Regards,
Bhavani Praveen
Sir,

Greetings from NowNaukri.com!

We would like to inform you that your case is being taken care of, our team is working to resolve your issue.
We regret the inconvenience.

Thank you

Regards,
NowNaukri service team
Dear NowNaukri Team,

How long should the customer wait? Its been more than 4 months & no sign of concrete action.

Why is that NowNaukri has shared fake job details, who is responsible for this unethical code of conduct.

Why is that customer money being not refunded?

None of the senior officials of NowNaukri are ready to face the customer.

Regards,
BhavaniPraveen
Dear NowNaukri Team,

Despite mulitple followups, none of the NowNaukri team is serious about the customer issue. It seems NowNaukri is just looting customer money by providing fake company job requirement details & not en-cashing their hard earned money.

Request all job seekers not to entertain any calls/mails from NowNaukri

Regards,
BhavaniPraveen
Sir,

Greetings from NowNaukri.com!

We are happy to inform you that your case is almost been resolved. You will be hearing from us shortly.

Thank you

Regards,
NowNaukri service team
For the benefit of those who are victim of NowNaukri.com business conduct do not waste your time, effort, money doing followup with the call center team. In stead do format the details about your case & share the details to the mentioned mail IDs.

[protected]@vsnl.com
cp.[protected]@nic.in
NowNaukri Team,

It's really disappointing & frustrating that none of the NowNaukri officials have gone thru the details of the issue shared by me. Once in a while someone calls & claims to be calling from NowNaukri complaints team, verification team, escalation team & they just ask what is the issue ? No further action is taken.

Don't they read mails & understand what went wrong & who was responsible? Why should the customer suffer for the company mistake?

I even asked them to go thru the call recordings & understand what had been spoken by the NowNaukri officials to me. In case there are no such records at your end, please do let me know I would share all the call recordings with date, time, person details so that NowNaukri management can understand the issue with clarity & do the justice.

Even in one of the call, NowNaukri employee himself is claiming that the NowNaukri has shared some wrong details with respect to job openings in the initial call done on 31 Oct 2015 & for which till date I had to incur huge loss of money, waste of time, effort & mental peace.

NowNaukri claims that's its genuine but I had been asking few of the below questions many a times for which there is no answer...and only answer spoken is "AS PER THE COMPANY POLICY WE CAN'T SHARE"

What is the registered address of NowNaukri?
Who is the MD & CEO of NowNaukri?
Why is it that none of the invoice generated by NowNaukri doesn't carry the Billing Address, Service Tax No., CIN, TAN of the company?
Where is the policy which states that company can't share any details to customer queries?
NowNaukri claims that they is no guarantee of job placement/interview on the other hand the NowNaukri employees (Sales/Recruitment personal) out rightly say to customer that they will take the guarantee of job placement & speak the words of trust, faith & end up doing unethical business?
Now Naurkri Team,

There has been absolute silence from your end. No update on any of the concerns raised by me.

Seems the company is only interested to loot the hard earn money of the customers with false information.
Hello nownaukri...

No response ...No action...Seems company moto is to loot money from customer with false job commitments and requirements

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