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NSDL e-Governance Infrastructure

[Resolved]  NSDL — didn't get my refund

I have applied for online pan correction. I did the payment and on the last step my authentication is failed and i got this message

Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

Rs 118.90 are also debited from my account.
My temporary token is [protected].
Kindly refund me the money.
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Aug 10, 2017
Complaint marked as Resolved 
Got my refund on 9th August.
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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    +91 22 2499 4200 [Vidya Lakshmi]
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