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[Resolved]  Nsdl E-Governance Infrastructure — [protected] pran not found in database

Hi Team,

I am contributing money for my APY scheme. I have got message about the PRAN details to my email but when I am trying to reset the password "PRAN not found in the database" error message. I have used below mentioned URL for logging in/ resetting the password for my PRAN account.
www.cra-nsdl.com
Could you please help me to get this issue resolved.

My PRAN is[protected]
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Mar 3, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Jan 15, 2018
Updated by Mahiapy Can you please do not display my PRAN no. In open forum. I have accidentally entered it in complaint's subject
Verified Support
Jan 18, 2018
NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Comments

Sir/ madam I have applied for pan card.but not received yet, I received a message from nsdl that your pancard has been delivered awb, blue dart .when I checked this, I found that my pan card returned mumbai.but all the mean time I have not received any email or call by delivery man.
Reply
NSDL e-Governance Infrastructure Customer Care's response, Feb 2, 2018
Verified Support
Kindly provide us with your Acknowledgement number to check & resolve your grievance.

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