[Resolved] Nsdl E-Governance Infrastructure — aadhar e-kyc authentication exception | |||
I have applied for my pan card online on the nsdl website using e-kyc and e-sign. The payment has been confirmed and the amount has been deducted from my bank account. While authenticating the aadhar, the "exception in generating e-sign user pdf inside e-sign controller for token number - [protected]" error arises. It occured on 23/05/2018 I have tried it 3 times from different browsers but the error persists. Please resole issue asap. Was this information helpful? | |||
Jun 28, 2018 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support May 28, 2018 NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
| |||
1 Comment | |||
Comments
I have applied for pan card reissue and paid it but there is no response or message by this site . my credit card it charged for it but I have not received acknowledgement by this site for my application. please solve this otherwise credit my payment back.
Reply
NSDL e-Governance Infrastructure Customer Care's response, Jun 4, 2018
Verified Support
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
70%
Complaints
5288
Pending
109
Resolved
3570
+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013