[Resolved]  Nsdl E-Governance Infrastructure — applied to new pan card, not able to get it e-signed

Address:New Delhi, Delhi, 110045
Website:www.onlineservices.nsdl.com/paam

Hi,
I have applied online for a new pan card with temporary token number: [protected]. I made the online payment as well. After the payment when i am trying to e-sign the application and get the acknowledgement number i am getting the following exception everytime:

Exception in generating esign user pdf inside esigncontroller for token no [protected].

Please have a look into the issue.
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Jun 16, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 16, 2018
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 

Comments

ACK No: [protected]

I had applied for a PAN correction in name. Paid the fee and updated all the documents through e-Kyc. but the status of application Says " Sorry No Record Found "

Pls check the issue and update the tracking status or guide me on the next steps.

mail id : sharma.[protected]@gmail.com
NSDL e-Governance Infrastructure Customer Care's response, Jun 1, 2018
Verified Support
Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution

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    +91 22 2499 4200 [Vidya Lakshmi]
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