[Resolved] Nsdl E-Governance Infrastructure — Authentication error then after failed so refund my money | |||||
I use nsdl website to create a new pan card. Temporary token are [protected] i use e-kyc option for her aadhar verification. I have paid an amount of rs.117.40 by netbanking my balance was deducted from the bank on 07/03/2017but aadhar verification was not completed due to their own technical fault now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." where is the amount of my pan application? So how they will refund my money Was this information helpful? | |||||
Apr 21, 2017 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Mar 21, 2017 NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form. For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in. | |||||
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