[Resolved]  Nsdl E-Governance Infrastructure — change phone number

Address:190006

Sir,
my name is Raja Bano my complaint is that when I registration In the nsdl pension system I give the mobile number that is number is [protected].So the problem is that this number is blocked when I want to access my profile though online mode so it is necessary to generate the OTP due to the number blockation of mobile number I did not able to generate OTP.
my complaint is that I want to change the number so I may be able to generate OTP to access my nsdl account through online mode my new number is [protected]
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Aug 24, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Complaint comments 

Comments

Yesterday I applied for a new pan card through ekyc mode.But when I looking for its status it says no record found.my acknowledgement no is [protected]
NSDL e-Governance Infrastructure Customer Care's response, Aug 1, 2018
Verified Support
Your PAN card has been dispatched on 16-Jul-2018 by Registered/Speed Post vide airway bill no. EA527916196IN.
Payment failed for pan application..please refund..transaction date:- 15jun2018.
TICKET # [protected]

ref:-NSBI[protected]
BANK REF:-IGADSWDAW9

NSDL e-Governance Infrastructure Customer Care's response, Aug 1, 2018
Verified Support
The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information