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[Resolved]  Nsdl E-Governance Infrastructure — Company is not resolving and not serious about resolving

Address:411016
Website:tin.tin.nsdl.com/pantan/StatusTrack.html

DEAR ALL,
I have Applied for change in pan card vide acknowledgment no. [protected] in feb 2017 and it was received by PAN NSDL office pune on 21st feb 2017. Normally, it takes 10-15 days to update and dispatch new pan card, but it been 1 month and 15 days now, they have not updated and issued new pan card. Moreover, i called in their customer care number 5 times but everytime they assure me that ur pan application will be verified and updated within 4 to 5 days.but still they have not issue the card.It was bit urgent.
kindly resolve..
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May 27, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
May 31, 2017
Updated by vp096715 hello sir,
it has not yet resolved.i am frustrated now, i think PAN department in sleeping doing nothing...
May 31, 2017
Updated by vp096715 it been 5 month now since application and everytime they are raising useless different query. i have provided all the document asked for, still they are not issuing pan
May 31, 2017
Updated by vp096715 can anyone provide me PAN NSDL higher authority phone number. its most urgent
Jun 22, 2017
Updated by vp096715 hello
my complaint has not resolved yet
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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