[Resolved]  Nsdl E-Governance Infrastructure — Designed pan application says we have not yet received the supporting documents why??

Address:Sangli, Maharashtra, 416416

Sir,

I had applied for pan using online facility on 20/05/2017, acknowledgment number : [protected] and i have digitally signed my application using e sign, i have uploaded my aadhaar document as proof..

On completion i received this message,

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i check my pan application status it shows

"we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

Please check my application... And reply what i need to do..

Acknowledgment number : [protected]
Name : shubham balkrushna khairmode

Thanks
Shubham balkrushna khairmode
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May 24, 2017
Complaint marked as Resolved 
I contact to head of ITC india
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 26, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
Complaint comments 

Comments

Sir i have registered for PAN card and i got token number but i did not get my acknowledgement number and pan card number
From my bank account pan charges also debited
My email id is [protected]@gmail.com
My token number is [protected]
I am in urgent need of PAN card please resolve this problem

Dear Team,
I have applied for PAN card for my mother as on 28 April. The department also have allotted PAN for my mother but still the I have not received PAN card. its been more than 15 days I have applied for it.
Please respond to this.
Acknowledgement number : [protected]

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