[Resolved]  Nsdl E-Governance Infrastructure — e nps pran generation- login problem after payment failure

Sir/madam
I have not been able to complete payment for generation of pran. Now im not able to complete pending registration by logging in. An error is displayed as "registration against this acknowledgment id is pending for confirmation from payment gateway. Please try after sometime". Kindly resolve this issue at the earliest.

Acknowledgment id:11446559
Date of acknowledgment:31/01/2018
Date of birth:11/04/1995
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 21, 2018
Complaint marked as Resolved 
Got an e-mail id of Grievance Readrressal Officer on website, and sent a mail [email protected]. Latee got an autom
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Feb 21, 2018
Updated by Srujana88
Got an e-mail id of Grievance Readrressal Officer on website, and sent a mail [protected]@nsdl.co.in. Latee got an automated reply that their system has changed. A link was provided. https://npscra.nsdl.co.in/Log-your-grievance.php.Gave details and my problem was resolved. thanks to nsdl
Complaint comments 

Comments

A.n. . N[protected]
date. 18/08/2017
pan number not generate after 5 months
pls help
NSDL e-Governance Infrastructure Customer Care's response, Feb 27, 2018
Verified Support
Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
Sir, for appliying pancard,
Date: 08-Feb-2018 12:34 AM
[protected]@nsdl.co.in

PAN Application - token. No. [protected] dated :[protected]:35:13.933. Rs 115.9 is debited from my account.but application is not completed due to server problem. So please refund my amount

.
NSDL e-Governance Infrastructure Customer Care's response, Feb 27, 2018
Verified Support
To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information