Nsdl E-Governance Infrastructure — E NPS registration pending after amount debited.

I was in the process of registering for nps account. I updated my details and uploaded the required documents.

Then i tried to make payment and the amount was debited from my account.

Then an error page was shown and the process got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 2 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11394368
Ack date : 26/02/2021
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This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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    +91 22 2499 4200 [Vidya Lakshmi]
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