[Resolved]  Nsdl E-Governance Infrastructure — ekyc failed for pan correction after payment

Address:560078

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

Thanks
Ambika
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Aug 19, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
NSDL e-Governance Infrastructure Customer Care's response
We have taken a note of your grievance. We will investigate the matter and revert shortly.
Complaint comments 

Comments

Sir i have applied for pan online with e kyc.
I received my e pan with number.
But in pan verification it says no record found.

My pan number is - FNSPM8715E
And my name is - ANJANI MITTAL
I did some corrections in pan card online through e-kyc and I got massage of aknowledgement number but when I go to check status of pan it showing no record found .

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