[Resolved]  Nsdl E-Governance Infrastructure — ekyc not working for pan card via aadhar otp

I checked on uidai site, and aadhar otp is working, but same is not working on nsdl site for otp authentication via aadhar.
My money is already deducted. I want refund of payment. My token number is [protected].
I tried to wait and refresh continously and re send otp, but its not working. My phone number is correctly updated in aadhar. The amount for re issue is already deducted from my account but system is not going ahead due to issue in nsdl site for aadhar authentication.
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Feb 14, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
NSDL e-Governance Infrastructure Customer Care's response
Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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    +91 22 2499 4200 [Vidya Lakshmi]
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