[Resolved] Nsdl E-Governance Infrastructure — enps : registration against this acknowledgement id is pending for confirmation from payment gateway. | |||||
Dear sir, I tried registering on enps. The payment failed due to internet interruption. Now when i try to continue with the acknowledgement number i get the below message. The call centers does not respond with out a pran no. Raised the querry also on the website. No response yet. I have seen many such complaints and not yet resolved. My acknowledge no: 11421658 Dt. 10-jan-18 Registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime. Was this information helpful? | |||||
Jan 15, 2018 Complaint marked as Resolved In 1 day after outing the complaint. Followed the instructions from the endsl support team. Thank you. NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Jan 15, 2018 NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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 2 Comments | |||||
Comments
I registered in the nps account from ensdl website and got the pran no:[protected] by sms, but am unable a to login to set my i-pin and to contribute towards my investment. Please help.
I am getting the error "pran not found in database" always.
Below are my details to contact.
Name: Sheetal R Kadam
Email: [protected]@gmail.com
I am getting the error "pran not found in database" always.
Below are my details to contact.
Name: Sheetal R Kadam
Email: [protected]@gmail.com
NSDL e-Governance Infrastructure Customer Care's response, Feb 8, 2018
Verified Support
This has reference to the query/grievance raised at “Consumer Forumâ€. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
My pran no[protected]..
I want to change register Mobile number
Used in pran account no
My new mobile number -[protected]
(SUBMITT)