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[Resolved]  Nsdl E-Governance Infrastructure — enps registration fail during payment section

Hello team,

I am sandip s, i have tried to open enps account with process mentioned on site below

https://enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main

My enps registration fail during payment section and i tried to continue registration process but registration against this acknowledgement id is pending for confirmation from payment gateway. The massage show always "acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime"

Below details are for your reference, waiting for quick resolution as need to deposit money on nps account asap also my company also contribute on it.

Acknowledgement number[protected]
Grievance number : 10601709

Waiting for quick resolutions as i need to contribute before 6th april 2020
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May 8, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Apr 04, 2020
Updated by sandip ms Hello Team,

I am still facing issue and it really frustrating that as its not in my hand and no response from CRA guys to resolve this issue. I need to resolution of it as soon as possible.
Please help me to fix it for more details you can see trailing mail of below details.

Acknowledgement Number[protected]
Acknowledgement Date - 03/04/2020

Why it marked resolved not sure, as CRA or NSDL (eNPS registration team) haven't resolved this issue and its still pending from this govt. nsdl organization or eNPS registration team.

I haven't get any resolution from CRA or NSDL or eNPS ragistration team, please reopen it.

Thanks
Apr 06, 2020
Updated by sandip ms Hello Team,

I can see issue still not fixed, please help on this asap.

Thanks,
Apr 07, 2020
Updated by sandip ms Hello Team,

I cannot see any help or progress by govt officials on this issue. I can see issue still not fixed, please help on this asap.

Thanks,
Verified Support
Apr 07, 2020
NSDL e-Governance Infrastructure Customer Care's response Dear Sandip,

Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
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