[Resolved] NSDL E-Governance Infrastructure — enps registration issue

3 Reviews
 dpavankumar306 on Jan 3, 2018
Hi, when i try to complete my registration for enps, i am getting error: "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
My acknowledgement number: 11406499
Date: 30/12/2017

When i was paying using payment gateway error has occurred and website got closed.
Request to please resolve asap

Complaint marked as Resolved Feb 9, 2018

Complaint Status

[Jan 03, 2018] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
NSDL e-Governance Infrastructure Customer Care's response, Jan 08, 2018
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Complaint comments  2 Comments     Updated: Share0Tweet0Share0


Tamparary tokan no. [protected]
Mobile no. [protected]
Email id: piyushkachariya98@gmail.com

Please this tokan no prosses are cancel
So my pan card application fees refund me

Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
Due to length of address according to Aadhar card.

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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    NSDL E-Governance Infrastructure - enps registration issue