[Resolved]  Nsdl E-Governance Infrastructure — error message 'pran not found in database

Address:Vadapalani, 600026

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name : p. Hemavathi
Pran :[protected]
Mobile no. [protected]
Email id: [protected]@yahoo.com

Thanking you
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Feb 29, 2020
Complaint marked as Resolved 
Sir, I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id. Name : P. HEMAVATHI PRAN : 500314831546 Mobile No. 7299041353 email id: [email protected]
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2020
NSDL e-Governance Infrastructure Customer Care's response
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
Complaint comments 

Comments

My Acknowledgement Number is 11092636 and the Acknowledgement Date is 01/03/2020. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message for the last 11 hours.

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