[Resolved] Nsdl E-Governance Infrastructure — error - pran not found in database for pran no.[protected]
S
shailp12
from Chennai, Tamil Nadu
I am not able to generate ipin for pran no.[protected]. I enrolled the same via aadhar and also got it esigned. I have made the contribution in both tier 1 and tier 2 account as wee. However i am not able to access my pran account. While generating the ipin. I got the following error "pran not found in database". Please resolve it on priority basis.
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Feb 18, 2018
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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