Nsdl E-Governance Infrastructure — exception in generating e-sign user pdf inside e-sign controller for token no for

I have applied for online pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.
Thanks
Saumya asati
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