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[Resolved]  Nsdl E-Governance Infrastructure — exception in generating esign user pdf inside design controller for token no [protected]

Address:122017

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.
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Jul 1, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 30, 2018
NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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2 Comments

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Comments

I have a pran under swavalamban NPS Lite scheme.when I reset the password for login I have received the error 'pran no not found in database'. Please solve my problem.thanking you
Omparkash
Email_ [protected]@yahoo.co.in
Reply
NSDL e-Governance Infrastructure Customer Care's response, Jun 4, 2018
Verified Support
This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Sir nsdl me mai online pan apply kar raha tha jisme kyc failed ho gya to kya mera paisa wapas ho sakta hai temprory acknowlegdment no [protected] hai please help me .
Reply
NSDL e-Governance Infrastructure Customer Care's response, Jun 4, 2018
Verified Support
The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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