Nsdl E-Governance Infrastructure — failed aadhar kyc

Plese refund my payment 147.4 rs my application failed token no [protected]
Name irri mounika.
Payment transaction no 20190502111212800110168858167930325.
Date and time of transaction 2019 may 2 at 10.32 am.
I got this message.
Your e-kyc /e-sign based request has failed hence you cannot proceed the application with e-kyc /e-sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.