[Resolved]  Nsdl E-Governance Infrastructure — Claim

Address:Chennai, Tamil Nadu, 682018
Website:www.npscra.nsdli.co.in

This is regarding the claim of money of the national pension scheme, after the sad demise of my husband. We applied for the money claim 3months back. Husband s name is mr unnikrishnan, account number:[protected].
We have got no sort of response from nsdl. We processed the claim request throught state bank of india, kaloor, cochin. When we contacted them, they said they have already processed and sent the documents to nsdl, and that we should contact the,.
I tried calling them, all their customer care numbers are busy 24/7. I even lodged a complaint online, but yet to recieve any update.
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Jul 24, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN).
Complaint comments 

Comments

I have submit my pan application in Feb. 2017 and sent all required document and application form to provide address. But my Pan card is not yet received, I am continue trying to contact with NSDL pan centre but their both contact number are always busy, I have also sent email, But not single reply to my emails from NSDL
NSDL e-Governance Infrastructure Customer Care's response, Jul 4, 2017
Verified Support
Inconvenience caused is highly regretted.Kindly e-mail your Query with your 15 digit ACK No to [email protected]
Frozen account
NSDL e-Governance Infrastructure Customer Care's response, Jul 3, 2017
Verified Support
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:

NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
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