[Resolved] Nsdl E-Governance Infrastructure — Getting Error 'PRAN not found in Database' while trying to set IPIN. Not receiving OTP by E-mail while trying to verify registration
I have created the nps account of tier - 1 and 2 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.
Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.
Also, not receiving OTP by E-mail while trying to verify registration.
Unable to reach helpline numbers as getting automatic message 'PRAN is not valid'. Unable to raise grievance in the system as there is no such category. Please help.
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Dec 29, 2020Complaint marked as Resolved
Automatically Resolved after 3 days
Dec 26, 2020
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.