Nsdl E-Governance Infrastructure — getting pran not found in database error while creating ipin online

Address:395004

Respected Concern,

I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

I've attached screenshot of my error. Please check & help me to resolve this issue. Otherwise I feel unsecured to continue with Atal Pension Yojana & hence I am thinking to discontinue with the same.

Regard,
Vishal
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