[Resolved]  Nsdl E-Governance Infrastructure — I am complaining about payment

Address:#EWS 174, New Kantharaj URS road Kuvempunagar, Near Akshyabhandar Mysore-23, Mysore, Karnataka, 570023

I had applied for pan card for online in pancard nsdl website and i had done payment through netbanking from my father's id n the amount of 107rs has been deducted for the application but i didnt got aknowledgement number and when i tried to login by token number it is again showing to do payment, but the amount has already deducted from the bank.
This is my token number [protected]
My gmail [protected]@gmail.com
Dob[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Nov 23, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support
Oct 23, 2019
NSDL e-Governance Infrastructure Customer Care's response
As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
Complaint comments 

Comments

Dear sor
I was applying pan card for my mother for past four month back. Because her pan card was fully damaged. I enclosed all documents as per your rules but till that moment I did not get pan card till now.
Kindly check my pan status and reply me.
Thanks

NSDL e-Governance Infrastructure Customer Care's response, Oct 30, 2019
Verified Support
Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [email protected]
NSDL e-Governance Infrastructure Customer Care's response, Nov 4, 2019
Verified Support
Inconvenience caused is highly regretted. Kindly provide us your clear 15 digit PAN Acknowledgement number at [email protected]
NSDL e-Governance Infrastructure Customer Care's response, Nov 6, 2019
Verified Support
We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
NSDL e-Governance Infrastructure Customer Care's response, Nov 6, 2019
Verified Support
As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at 020-2721 8080 or write to [email protected]
Hello Team,

When I am trying to login to NSDL CRA with my PRAN number details it says

PRAN not found in Database

my PRAN Card number is[protected]

Please help to resolve issue

Gulammohammed Saiyad
+91 [protected]
[protected]@gmail.com

NSDL e-Governance Infrastructure Customer Care's response, Oct 24, 2019
Verified Support
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on 022-24993499

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information