[Resolved]  Nsdl E-Governance Infrastructure — i didn't get any token number against my application for reprint of lost pan card and my bank a/c is debited.

Address:700150

Respected sir/mam, i applied for the duplicate/reprint of my lost pan card and paid the fees through my debit card but the e-kyc failed and neither i received any mail or message or any token number and the following message got displayed only:

Online pan application

Your mobile number/email id is not registered in uidai. Hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of this pan application in next seven working days. To check registered mobile number in aadhaar, please visit at www.eaadhaar.uidai.gov.in

Please refund my money.

Details are given below:

Token no. - not received any mail or message for token no.

Dob: 13/08/1985

Name - subhamoy halder

E mail: [protected]@gmail.com

Aadhar no.[protected]

Please refund my money. Details are given below:

Token no. - not received any mail or message for token no.

Dob: 13/08/1985

Name - subhamoy halder

Aadhar no.[protected]

E mail: [protected]@gmail.com

Payment authorization from my icici bank a/c

Dear customer,

Greetings from icici bank.

A purchase of inr 106.90 has been made using your debit card linked to icici bank account xx0662 on 17-feb-19. Info: vin*nsdlpan.
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Mar 23, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Feb 17, 2019
Updated by Subhamoy Halder
TOKEN NO. EARLIER RECEIVED - [protected]
Feb 17, 2019
Updated by Subhamoy Halder
I GOT THIS MAIL WHICH INCLUDES THE CORRECT TOKEN NUMBER ATLEAST AFTER 2 HRS.OF SUBMITTING THE PAN APPLICATION SERVICE AND PAYING FOR IT WHICH EVENTUALLY FAILED.

Token Number for this application is [protected].

Dear Sir / Madam,

We thank you for using online PAN application service of NSDL e-Governance Infrastructure Limited.

You have successfully registered on our website for online PAN application. Your Token Number for this application is [protected].

This token number can be used for following purposes:

1. To fill your incomplete online PAN application (if applicable) at your convenience and/or

2. To re-print acknowledgement receipt

To execute any of the above mentioned actions, click here

For any further assistance, please call at our call centre[protected] or write to us at [protected]@nsdl.co.in .

This is an auto generated e-mail please do not reply to this e-mail.



NSDL
Technology, Trust & Reach
NSDL e-Governance Infrastructure Limited (CIN U72900MH1995PLC095642)
1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013

For status of your application, please click here or SMS NSDLPAN to 57575
Verified Support
Feb 18, 2019
NSDL e-Governance Infrastructure Customer Care's response
We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted.
Feb 20, 2019
Updated by Subhamoy Halder
Online PAN application

Your mobile number/email ID is not registered in UIDAI. Hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode.Kindly note that you will get refund of this PAN application in next seven working days. To check registered mobile number in Aadhaar, please visit at www.eaadhaar.uidai.gov.in
Verified Support
Feb 20, 2019
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Verified Support
Feb 20, 2019
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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