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NSDL e-Governance Infrastructure

[Resolved]  Nsdl E-Governance Infrastructure — i don't got my refund for unsuccessful process of pan

I tried to apply pan online by ekyc but it goes as unsuccessful and my money is debited. Also i don't got the token no in my email but it can be seen in that nsdl site. And last it goes unsuccessful. And i tried once more with the same email id and this time i got the token number in my email id and it also goes unsuccessful and debited my money again but this amount is refunded to my account (The second one) but the first attempt's money is don't got till now.
My name : kadalayikkaran
Padmanabhan akhil
Transaction id:
002572911119072018105391531974939890
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Jul 25, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
NSDL e-Governance Infrastructure Customer Care's response To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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