[Resolved]  Nsdl E-Governance Infrastructure — Inactive PRAN

Address:Jaipur, Rajasthan, 302029

Hi Team

My name is Vishal Pareek and have applied for PRAN on NSDL website but and against the one PRAN[protected] has been alloted to me and made the min contribution along with esign off.

However have a account with ICICI and during my research incorrectly applied for NPS on their web site but not made any contribution and not signed the docs but without discussion ICICI has also applied a PRAN for me and according one more PRAN has alloted to me.

Now the issue is my correct PRAN[protected] is inactive and second PRAN is active however second PRAN is having all wrong details and pending for all verification.

I have requested to your team many time that please activate my correct account and inactive the second account but they are not helpful.

I had a discussion with ICICI as well and they are fine with the de activation buy your team is not ready for any change.

Please provide your support and activate the correct PRAN account.
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Feb 19, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Vishal,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance, you may please call us on our toll free number[protected] or register a query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

Thanks & Regards,
Subscriber Care Group
CRA
Complaint comments 

Comments

Hi Vishal,

Is your problem resolved? I am also suffering from same problem. Please help me.
Hi sir, my Pran no[protected] and acknowledge no[protected] and my Pran no is inactive please active my Pran no.and I have no received any SMS, mail and I have no received my Pran kit. And please send me user ID and password on my mobile no.[protected] and email [protected]@gmail.com.
Hi, I have two PRAN's and none of them are active, I enrolled APY via ICICI. Please help.
I did not receive any PRAN kit etc.
My Phone: [protected], rohini.[protected]@gmail.com
Old Pran[protected] June)
New Pran[protected] Feb),
Hi sir, my Pran no[protected] and acknowledge no 11247348. As I have esigned I was not supposed to forward hard copy of my form. But still I have send it by speed post under docket no. EI[protected]IN dtd.28/08/2017 and which has been recd. on 31/08/2017. My pran no is inactive. please activate my Pran no. Also I have not received any my Pran kit. And please send me user ID and password on my mobile no.[protected] and email [protected]@yahoo.co.in. Regards
Complaint not attended till date. Pl. Attend. Regards

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