[Resolved]  Nsdl E-Governance Infrastructure — inactive pran : nps

Hi team,

I have opened an nps account via icici bank and generated pran :[protected] but when my employer tried to add funds that got rejected
I have tried login in the nps portal but its showing inactive user. I have also tierd reaching icici bank but they are also not sure how to proceed on this.
Can you please help me with steps to get my account operational again so i can make contributions again.

Many thanks
Rohit
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Feb 10, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Complaint comments 

Comments

Pan card is dispatched on 27th November, 2018 but still not received.
Acknowledge number is received though

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