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[Resolved]  Nsdl E-Governance Infrastructure — issue with my pran number and nps account

Address:Panampilly Nagar, Ernakulam, Kerala, 682036

Sir,
I had created a NPS account and generated a PRAN number yesterday using the Online NPS account opening facility in Online SBI website and my PRAN number is[protected].
But, when I checked the status of my PRAN using CRA-NSDL website, it is shown as "No Records Found". Also, I am not able to make a contribution to my NPS account from Online SBI website as it is showing a message "Invalid PRAN".

I request you to take a note of this issue an suggest a solution for the same.

Regards,
Vijay
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Apr 19, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2019
NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Comments

Dear Sir/Madam,

I could not collect the PAN card due to the given address being closed up as i am currently abroad. Could you please resend the PAN card. The previous acknowledgement number is N-[protected].

Hoping for a prompt response

my email address is [protected]@gmail.com
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