[Resolved]  Nsdl E-Governance Infrastructure — issues in online correction of pan details

Address:	635305
Website:	www.onlineservices.nsdl.com

I applied for the correction of name in pan card today and paid the fees through net-banking but the e-kyc failed due to which it displayed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

I just want to know, why e-kyc mode got failed? Even though i entered the valid otp generated as a part of aadhar validation.

Please refund my money. Details are given below:
Token no. [protected]
Dob: 27/05/1992
Name sridhar muruganandham
E mail: [protected]@gmail.com