Nsdl E-Governance Infrastructure — knowledge of your staff across the counter

Address:	Thane, Maharashtra, 401202
Website:	www.nsdl.co.in

Re : pan - aonpk7628d
In last few months not receiving any statement of accounts (Soa) from the funds i have invested towards mutual fund. On visiting this lower parel office your representative gives us the answer "your demat account may not be operative".. I fail to understand this statement of your office rep.
What do you mean "not operative : most of the m/funds are sips - every month the investing transaction gets triggered, the value shows as the dates progress, thus you need to check on your people what and how they are telling investors. I need"regularly & monthly" statement of account of all the funds i have invested and ensure your staff has enuf skills to communicate better. Much appreciate your person calling me on [protected] and sorting the issue. Since it was verbal, unable to make any file to upload.