[Resolved]  Nsdl E-Governance Infrastructure — money deducted without completing the application

I have applied for pan card online and i selected e-kyc mode for making pan card. However till money payment every thing was okay but while authenticating the aadhaar card, it failed to authenticate and it is showing message that submit the application through physical mode and your money will be refunded within seven working days but still i have not received my money.
Was this information helpful?
No (0)
Yes (0)
Nov 13, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
NSDL e-Governance Infrastructure Customer Care's response
To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
Complaint comments 

Comments

Pancard request refund my money
Shameem Alam's reply, Sep 29, 2018
Failed request refund my money
NSDL e-Governance Infrastructure Customer Care's response, Oct 31, 2018
Verified Support
Dear Shameem,

Information is insufficient to resolve your query/grievance. Kindly e-mail your concern/query in details at [email protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information