Nsdl E-Governance Infrastructure — money not refund till yet

Address:Palwal, Haryana, 121102

Dear sir/madam,

I applied for pan card on 22 feb 2019 with token number [protected] and [protected]. But i was unable to applied for same. Nsdl site was showing
"your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode.
Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days".

Please find the available details -

1. Date of birth-30/04/1964

2. Token number-[protected], [protected]

3. Email id - [protected]@gmail.com

4. Transaction reference number -

(A)- vin/nsdlpan/[protected]/[protected]

(B)- vin/nsdlpan/[protected]/[protected]

Both the times there was deduction of my money 106/rs each. 25+ days have passed but till yet i didnt get that. I even send many mails to nsdl and also calls to nsdl customer care, but not satisfied with the revert.
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have applied for new Pan card, but it got undelivered.no one contacted me in my address. I don't know how it's returned without reaching address.
now it's tracked at Mumbai office
I need my pan card resented to my address...
I contacted customer care in their website.
I got no reply.
Help me out
Name :MOHAMMED NASEEF O

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