[Resolved]  Nsdl E-Governance Infrastructure — multiple transaction for fresh pan card application

Address:Vadodara, Gujarat, 390016

I've applied online for fresh pan card application, My 1st transaction failed due to Aadhar card authentication failed. I tried the 2nd transaction again failed for the same reason. On 3rd transaction I got success.
For each transaction, from my account deducted Rs.106.90.
For the same next day, I received a refund for the 1st transaction.
after a two week, I received my PAN Card. but still, the 2nd transaction needs to refund.
I mailed to ([protected]@nsdl.co.in, [protected]@nsdl.co.in) regarding these issues, till the day I didn't receive any updates.
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Jul 22, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2019
NSDL e-Governance Infrastructure Customer Care's response
To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID. You may send these details through e-mail at [protected]@nsdl.co.in
Complaint comments 

Comments

Sir, I applied for new pan card with e-kyc mode but the amount transaction after failed amount will be not refunded to my bank account

Sat Hi SH Rio's reply, Jun 6, 2019
My TOKEN NO:0040081629
Mail I'd: shalinidhanabalan2103@gmail.com
I did not received yearly statement of my nps a/c no[protected]opened under nsdl e governance infrastructureLtd.Take urgent action.

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