[Resolved]  Nsdl E-Governance Infrastructure — my pran is being not found in database

Sir,

I have recently registered for atal pension yojana scheme from central bank of india account. My pran is activated on 21/06/2017. But when i tried to see my account satus, it promted for registration cra-nsdl.com welcome page. There i went to register by clicking 'forgot password' which promted for get ipin for enps. But when i gave my pran with birthdate, it is saying 'pran not found in database'.

So, i request you to resolve this issue.

With regards,

Partha pratim pal
Pran :[protected]
Email: [protected]@gmail.com
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Feb 25, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Partha,

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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