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[Resolved]  Nsdl E-Governance Infrastructure — name correction in pan card not done.

Address:#768, vibha, 24th cross, Ideal home society, Rajarajeshwarinagar, 560098

I am an 80 year old senior citizen. I had applied for name correction online with payment. I have received a new pan card without any name correction. My coupon no was u-g02932936. Multiple e mails to pan india pointing out their mistake has not yielded any result. They have provided me with a contact no.[protected] which i have been trying to connect for a week without success. A simple spelling correction in the name has not been done. How negligent these ooficials are in their duty. I shall seek your help to do the needful. Hopefully i will not be disappointed.
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Mar 8, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2020
NSDL e-Governance Infrastructure Customer Care's response We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDLe-Gov. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide "further information. The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com"
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Comments

Hi, My PAN application is successful and the status shows PAN card has sent by Trackon Courier and it will deliver by 19 Jan 202.
But until now haven't received yet.
Can you please check, why I did not received?

My Ack No.N-[protected].
Trackon Courier No.[protected].

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