[Resolved]  Nsdl E-Governance Infrastructure — new pan card application through e-sign

Address:Kollam, Kerala
Website:www.tin-nsdl.com

I have submitted my application for a new pan card through e-sign/e-kyc paperless form.
I paid the fees and while submitting the aadhar verification form an exception error appears continuously (I tried 4 times)

The error is :
Exception in generating esign user pdf inside esigncontroller for token no [protected]

I tried it through chrome and internet explorer 11 browsers. Still the error is same.

Would you please help in sorting out this issue.
Thanks
Mervin francis
Was this information helpful?
No (0)
Yes (0)
Jun 26, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 

Comments

I am apply PAN online & pay Payment online, but i am not received my ACKNOWLEDGEMENT NUMBER & payment receipt pls suggest as soon as possible, my mail id is [protected]@gmail.com (mentioned in Application form) Form fill name of Shri Mohan Singh
NSDL e-Governance Infrastructure Customer Care's response, Jun 4, 2018
Verified Support
To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5290
    Pending
    109
    Resolved
    3573
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information