[Resolved] NSDL E-Governance Infrastructure — new pan card registration fee not refunded now
Dedeepaksm1809 on Feb 25, 2018
I apply online for new pan card registration of my friend on nsdl website.
I use e-kyc option for aadhar verification. I have debited rs. 115.90 from my andhra bank debit card. My new pan card registration fee deducted from my account but due to technical problem in e-kyc of aadhar varification of mobile no. & registraion. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." but i don't receive any message of refund payment of pan card registration fee until now.
Applicant name: laxmi narayan singh
Father's name: sh. Narshi singh
Temporary token no. : [protected]
Payment date: 21 feb 2018
Debited amount : rs. 115.90
Please help us for refund payment pan card registration fee
Complaint marked as Resolved Mar 30, 2018
[Feb 25, 2018] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified SupportNSDL e-Governance Infrastructure Customer Care's response, Feb 27, 2018
To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at firstname.lastname@example.org
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