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[Resolved]  Nsdl E-Governance Infrastructure — "no record found" message on tracking my pan application!

I have applied for name correction in my pan card online. Upon completing the application, the message displayed on the screen - thank you for using online application xyzzzz... If you have applied trough ekyc, no need to submit physical documents... That's it.
Now when i am trying to track my application status by logging in using my acknowledgement number, the message gets displayed - sorry, no record found!! Please help with this issue!

I had applied for name correction last year also through physical docs submission but i never received any new pan card even after countless follow-ups on mails and calls.

I am facing many issues due to name mismatch in my ids. Please resolve this issue asap.
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Apr 30, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
NSDL e-Governance Infrastructure Customer Care's response We thank you for approaching us regarding your grievance. To analyse the concern shared, kindly provide the PAN / application Acknowledgement / token number or other transaction details. We are looking into your grievance and will revert back to you shortly. Inconvenience caused, if any is regretted.
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Comments

Respected sir i had made payment but acknowladgement recipt not shown on computer screen my ac no is [protected] please suggest me how i can downlog ac recipt again so i can send it department ples suggest me what i can do
Reply
We have applied for incorporation of Private Limited Company. We have received the PAN number on Certificate of Incorporation of the Company dated 17/01/2019. PAN Number is AAKCP3145Q. But till date we have not received the hard copy on the registered office of the Company. What is the reason behind the same?
Reply
Rrituja Kapatkar's reply, Mar 10, 2019
and when I will get the hard copy of the PAN.

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